Agent hub | FAQs

Insurance Agent FAQs

Steadily Agent Basics

How do I get appointed with Steadily?

Ready to get appointed?

Tell us about your Agency and we will get back to you soon. Click here to fill out the appointment request online: https://www.steadily.com/form-agents.

If you have questions before requesting appointment, please contact us at appointments@steadily.com or 855-408-6470.

What Occupancy Types Does Steadily Offer?

Generally speaking, Steadily accepts 1-4 unit dwellings used as short or long-term rentals with the following occupancy types:

Rental:

  • Insured property is solely rented to others: policy intended to protect the landlord/ rental property owner.
  • Short and long-term rentals acceptable

Seasonal:

  • Insured owner resides at property seasonally: rented to others when not in use
  • Rental exposure required -
    • No specified amount of time insured/owner must reside in home
    • Cannot be vacant over 60 days
    • Short or long-term acceptable
  • Ineligible: secondary homes occupied solely by owner

Rental with Owner:

  • Owner-Occupied Rental Property
  • Single-Family Dwelling
    • 1+ rooms are rented out (short or long-term)
    • Entire home rented out short-term (no min. days required)
    • Lease document required by underwriting
      • AirBNB/VRBO: shows home listed on site or proof of past listing
      • Mark "Yes" to "Is this a short-term rental (less than 3 months)?" on Dwelling Tab
  • Multi-Family Unit Dwelling
    • Insured resides in 1 unit, rents out remaining units on short or long-term basis
    • No lease documentation required by underwriting for multi-family

How does the insured's signature process work?

Immediately upon policy issuance, an email prompt will be sent to the insured requesting them to e-sign the policyholder attestation, the policy application packet and any state-mandated forms. The insured's email link will direct them to the customer portal to access the forms online and complete the signatures. Customer Portal URL: app.steadily.com/customer

What signatures do I need to obtain while issuing a Steadily policy?

Steadily has implemented an automated procedure that will require your insured's signature on policyholder-related forms. This is a required action by the insured following a new bind and its completion is critical. Required signatory forms are emailed immediately to the insured post-bind. Forms will include the policyholder underwriting attestation, and the policy application packet with any applicable state-mandated compliance forms.

How do I contact Agent Support?

Contact Agent Support

Live Chat (Preferred)

(855) 408-6470

agent-support@steadily.com

Agent Support can assist with the following transactions:

  • Urgent in-system quote assistance (Chat Preferred)
  • Login & system issues or errors
  • Policy Service & Billing Assistance
  • Referring quotes to underwriting on your behalf

What type of ownership?

Named Insureds must have insurable interest in the property. Multiple ownership by more than 2 individuals (not including spouses) must be pre-approved by Underwriting. Limited Liability Companies (LLCs), Corporations, Trusts, or Partnerships are acceptable.

What signatures do I need to obtain while issuing a Steadily policy?

Steadily has implemented an automated procedure that will require your insured's signature on policyholder-related forms. This is a required action by the insured following a new bind and its completion is critical. Required signatory forms are emailed immediately to the insured post-bind. Forms will include the policyholder underwriting attestation, and the policy application packet with any applicable state-mandated compliance forms.

Get Appointed

Become a Steadily appointed agent and start selling one of America's best-rated landlord insurance services.