The new tenant screening crisis: Protecting your rental property from fraud

Jeremy Layton
Web Marketing Lead
Property management
October 24, 2025
The interior of a luxury apartment in Atlanta

Across the United States, a disturbing trend is reshaping the rental market: prospective tenants are learning to falsify their apartment application credentials through social media, particularly TikTok. What was once a relatively uncommon problem has exploded into a nationwide crisis affecting landlords at every level.

According to a recent Wall Street Journal investigation, the National Multifamily Housing Council found that rental application fraud increased by approximately 40% between 2023 and 2024. The Journal's reporting reveals that in some Atlanta, Georgia properties managed by Greystar—America's largest apartment landlord—fraudulent applications now represent as much as half of all submissions.

Whether you manage rental property in Georgia or anywhere else across the country, this surge in deceptive applications threatens your ability to maintain steady cash flow and protect your investment. Understanding how these schemes work and how to defend against them has become an essential skill for modern landlords.

The business of fake applications

The rental fraud ecosystem has become surprisingly organized and accessible, according to the Wall Street Journal's findings. Social media influencers aren't just sharing tips—they're running full-scale operations selling comprehensive fraud packages.

These packages, which can cost hundreds of dollars, can contain:

  • Fabricated income documentation designed to pass initial review
  • Alternative identification numbers marketed as legitimate substitutes for social security numbers
  • Counterfeit employment verification on realistic-looking letterhead
  • Altered banking records showing inflated balances
  • Template-generated pay stubs with convincing formatting

The Journal identified one TikTok personality advertising a $1,250 package featuring what's called a Credit Profile Number—a nine-digit identifier paired with an artificially pristine credit score. Their promotional content claims the service helps applicants secure high-end housing despite poor credit histories and prior evictions.

The technology enabling this fraud has democratized access to sophisticated forgery. Advanced photo manipulation tools and artificial intelligence platforms allow virtually anyone to create convincing fake documents. What once required specialized expertise can now be accomplished with basic computer skills and readily available software.

Why Atlanta became the fraud epicenter

The Wall Street Journal's investigation identifies the Atlanta metro area as ground zero for this crisis, and several market forces converged to create these conditions.

One of the factors, which mirrors several other Sun Belt cities, has been a huge influx in building. Data from Yardi Matrix cited in the Journal shows the Atlanta region has absorbed more than 111,000 new apartment units since 2020—one of the most aggressive expansion rates in the country. Developers bet heavily on continued population growth after the COVID pandemic, constructing luxury apartments and condos at a breakneck pace.

But that growth trajectory shifted by 2023. Landlords suddenly found themselves with an abundance of high-end vacancies and mounting pressure to fill them.

Meanwhile, the opposite problem plagued the affordable housing sector. Census data analyzed by the Atlanta Regional Commission and cited in the Journal reveals the metro area lost over 230,000 rental units priced at $1,500 or below between 2018 and 2023. As affordable inventory vanished and average rents in Atlanta climbed toward $2,000 monthly for two-bedroom units, many residents found themselves priced out of legitimate options.

Social media amplified the opportunity. Word spread across TikTok and other platforms that Atlanta had empty luxury units and landlords offering rent concessions. For those willing to commit fraud, it seemed like a low-risk proposition.

The Journal reports that South Florida, Washington, D.C., and Houston are experiencing similar surges, suggesting this phenomenon is expanding to other fast-growing metro areas with comparable housing market dynamics.

The real financial toll on landlords

The Wall Street Journal investigation highlights how fraudulent tenants cost property owners far more than just missed rent payments.

Immediate income disruption: Many fraudulent applicants simply stop paying once they move in. When you factor in common landlord concessions—like one or two months of free rent to attract tenants—you might not realize there's a problem for four or five months. That's substantial lost revenue from a unit you believed was generating income.

Mounting bad debt: Property owners interviewed by the Journal report being forced to write off increasing amounts of bad debt as fraudulent applications overwhelm their tenant screening systems. This directly erodes profitability and can complicate financing for future investments.

Limited legal recourse: Former Fulton County magistrate Louis Levenson, quoted in the Journal, explains that while forging rental application documents constitutes fraud, landlords rarely pursue criminal charges. Collecting damages from someone who couldn't afford the rent in the first place proves nearly impossible, so most focus on eviction instead.

Extended vacancy and legal expenses: Eviction proceedings, particularly in jurisdictions with tenant-friendly laws, can stretch for months. Court costs, attorney fees, and lost rental income during this period can easily reach tens of thousands of dollars per fraudulent tenant.

Property deterioration: The Journal shares the story of Jason Alston, who lived at the Altitude luxury apartments in downtown Atlanta during the pandemic. He witnessed neighbors who stopped paying rent for extended periods before eviction, noting that much of the building appeared filled with fraudulent tenants. Residents facing eviction rarely maintain properties properly, often leaving significant damage behind.

Reputational concerns: For landlords managing multiple units or those subject to Atlanta's residential zoning laws and regulations, buildings known for fraud problems can develop poor reputations that make attracting quality tenants more difficult.

A man overlooks a luxury apartment in Downtown Atlanta
A man overlooks a luxury apartment in Downtown Atlanta

Red flags in your tenant screening process

While fraudulent documents grow increasingly sophisticated, experienced landlords can still identify warning signs during tenant screening:

Documentation inconsistencies: Watch for pay stubs displaying perfectly round figures without realistic deductions. Bank statements should show irregular deposit amounts reflecting actual paychecks with tax withholdings. Financial documents lacking standard security features like watermarks or unique formatting deserve scrutiny.

Verification resistance: Applicants who push back against routine credit checks or background checks should raise concerns. Those offering to pay multiple months upfront to "simplify the process" or suggesting alternative verification methods may be avoiding standard scrutiny.

Employment verification anomalies: When contacting listed employers, legitimate businesses will typically verify your identity before discussing employees. Someone who immediately confirms details without asking who you are could be part of the fraud. Pay attention to whether the person answering sounds like they're in a professional office environment.

Credit Profile Numbers: The Journal's reporting confirms that using CPNs instead of social security numbers on rental applications constitutes fraud, period. These are marketed as legal credit-hiding tools but are illegal when used for housing applications.

Implausibly perfect applications: An applicant with flawless credit, substantial income, excellent references, and immediate availability for a luxury apartment who somehow can't secure housing elsewhere deserves additional investigation.

Social media discrepancies: While you must comply with Fair Housing laws, publicly available information sometimes reveals inconsistencies. An applicant claiming senior executive status at a major corporation whose LinkedIn profile shows an entirely different career path warrants follow-up questions.

Modernizing your tenant screening approach

The good news is that landlords are fighting back with technology. The Wall Street Journal reports that most property managers now deploy fraud-detection software specifically engineered to catch falsified applications. Companies like ApproveShield and Snappt use artificial intelligence to analyze documents for manipulation signs.

Kyle Nelson, vice president of corporate strategy at Snappt, told the Journal their approach is to "fight fire with fire"—using AI to counter the AI-generated forgeries fraudsters increasingly employ.

Additionally, many property management companies such as RentRisk, TurboTenant and Furnished Finder do standard tenant screenings.

Here's how to strengthen your rental property protections:

Leverage third-party verification: Don't rely exclusively on applicant-provided documents. Services that pull credit reports, background checks, and eviction histories directly from authoritative sources are much harder to manipulate because information doesn't flow through the applicant's hands first.

Conduct independent employment verification: Use phone numbers you research independently—never those provided by applicants. Ask specific questions about job titles, compensation, hire dates, and current employment status. Request that verification come from HR departments or direct supervisors rather than general company lines.

Implement real-time bank verification: Modern tenant screening platforms can connect directly to applicants' bank accounts (with permission) to verify current balances and income deposit patterns. This real-time verification is exponentially harder to fake than PDF bank statements.

Cross-reference all documentation: Pay stubs should align with employment verification should match tax returns should correspond to bank deposits. When you spot inconsistencies between documents, investigate thoroughly before proceeding.

Trust your instincts: If an application feels questionable—even without immediately identifiable red flags—conduct additional verification. The time invested in extra due diligence is minimal compared to the cost of placing a fraudulent tenant.

Establish documented screening standards: Having clear, written tenant screening criteria that you apply uniformly not only helps identify fraud but also protects you from Fair Housing violations. When you can demonstrate objective criteria an applicant failed to meet, you're on solid legal ground.

Stay informed about evolving tactics: Fraud methods change constantly. Follow industry publications, participate in landlord associations, and network with other property owners to learn about emerging schemes.

Legal realities and insurance protection

The Journal's investigation notes that while evictions do appear on renters' housing records and can complicate future rental searches, that offers little comfort when you're managing months of lost income and potential property damage.

This is where comprehensive landlord insurance coverage becomes critical. Standard policies may not address all scenarios involving fraudulent tenants, but specialized coverage can protect against:

  • Lost rental income during eviction proceedings
  • Legal expenses associated with eviction processes
  • Property damage exceeding normal wear and tear
  • Liability claims if fraudulent tenants cause harm to others

If you're managing rental property in Atlanta or other high-risk markets, reviewing your coverage with an insurance professional who understands rental fraud challenges is essential.

Read more: Airbnb's 65 new features – what hosts and landlords need to know

The bigger picture

The Wall Street Journal's reporting suggests the surge in rental application fraud reflects deeper structural problems in American housing markets. When luxury apartments sit vacant while affordable units disappear, and when rents climb faster than wages, desperation pushes some renters toward fraud.

That context doesn't excuse document forgery—it remains illegal and harmful—but it does indicate this problem won't be solved through better tenant screening alone. Until housing supply better aligns with what residents can actually afford, the incentive structure for fraud will persist.

Damon McCall, CEO of fraud-detection firm ApproveShield, told the Journal: "It's becoming a bigger and bigger problem coast to coast."

For now, landlords must remain vigilant.

Protecting your investment

Rental application fraud has evolved from an occasional nuisance into a systemic threat costing property owners millions in lost revenue, legal expenses, and property damage. The combination of social media amplification, AI-powered forgery tools, and imbalanced housing markets has created ideal conditions for fraud to flourish.

The landlords who will navigate this challenge successfully are those who:

  • Invest in modern fraud-detection technology
  • Maintain rigorous, consistent tenant screening standards
  • Verify information through multiple independent sources
  • Stay informed about evolving fraud tactics
  • Carry appropriate insurance coverage for worst-case scenarios

The era of accepting rental applications at face value has ended. In today's market, thorough tenant screening isn't just best practice—it's essential protection for your rental property investment.

Whether you're managing luxury condos in downtown Atlanta or single-family rentals in the suburbs, fraudsters are becoming more sophisticated. Your screening process needs to evolve accordingly.

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